Most trips can be easily changed through our website or the Southeast app, without needing to call.
Look for the Manage Reservations option on our website or app and then tap or click the Change option.
Most trips can be easily cancelled through our website or the Southeast app, without needing to call.
Look for the Manage Reservations option on our website or app and then tap or click the Cancel option.
Sometimes we need to change our flight schedule, and we’re sorry if your travel plans have been impacted.
If Southeast called or emailed you with a new itinerary, your new reservation is confirmed and you don’t need to do anything else. If your new trip does not work, you have the option to change or cancel your flight.
Change your flight
If you have been affected by an involuntary change, you can change your flight date/time by up to 14 days from your original travel date at no additional cost.
Cancel your flight
If you decide not to travel as a result of a Southeast-initiated schedule change, you can choose to either
a) receive a method-of-payment refund
or
b) hold the value of the ticket as a flight credit that you can use to buy a future flight.
Southeast never charges fees to change your flights because we understand plans change. You may be asked to pay a difference in fare if the new flight you’re choosing costs more than your original itinerary.
The good news? If your new flight costs less, we’ll refund the difference to the original form of payment (if applicable) or the difference will be held for future use in the form of a flight credit.
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